BrightCall


BrightCall pride themselves on being the home computer specialists (not a business company that tinkers with home systems). Try calling them and hearing your computer troubles explained in plain English (quite an achievement in this field!). Defending against nasty scammers, sorting out iPads and mobiles that won't behave, internet connections that won't connect and data that seems lost forever, these are the sort of problems they solve every day. Their engineers have decades of experience making computer problems just melt away.

Locations: Reading, Maidenhead, Henley, Caversham, Woodley, Earley, Twyford, Charvil, Ruscombe, Hurst, Winnersh, Hare Hatch, Crazies Hill, Remenham, Shiplake, Rotherfield Greys, Sonning, Sonning Common, Peppard Common, Tokers Green, Emmer Green, Waltham St Lawrence, White Waltham, Littlewick Green, Burchett’s Green, Knowl Hill, Warren Row & Wargrave


Services include: Computer Crime, Scams, Computer Security, Computer Help, Support, IT, Setup, Broadband Problems, Networks, Email, Data Recovery, iPads, iPhones, Smartphones, Tablets, PCs, Macs, Chromebooks


* Free first half-hour visit worth £36 when you mention The Little Green Book  *

Year entered The Directory 2010

Latest Reviews and Feedback

When my computer started giving trouble recently I decided to contact Brightcall who are recommended in the Reading edition of the Little Green Book. I am happy to say that they responded promptly and dealt quickly and efficiently to sort out my problems, including in their attentions much good advice especially concerning the vexed question of passwords; particularly appreciated by an elderly and inexperienced computer user like myself.

VS 02 20

I started using Brightcall about three years ago, and have been very pleased not only with their remedies but, importantly, their technical advice. Neil Hutton has been my main contact, and has provided (very patiently!) services either on a remote basis (where that is appropriate) or site visits. Am pleased to recommend Brightcall to others.

MC 02 20

 

I’ve used Brightcall on a number of occasions and have always found them to be very responsive to my request for help with an appointment arranged quickly, that has provided sound technical service and problem resolution.

AM 02 20

I wish to recommend Neil from Brightcall of Charvil Nr Reading. I’ve known him for 10-15 years and is brilliant and fantastic helping me with my I-phone, I-Pad & I-pod touch. He’s helped me with things like synchronising all my photos on my Apple products and music too. He’s good at recommending about changing products too like going from my laptop to my I-pad etc too. He will even help you at weekends etc too.

DH 02 20

Had an ageing laptop with windows 7 and needed to upgrade. Neil at Bright call transferred all my photos/documents and emails via a cloud onto my iPad. No more backing up required. One monitor and keyboard/mouse later and am operating without having to buy another laptop. Gave me loads of info on safety and security, changing passwords etc. Job done. Very happy customer.

JP 02 20

I have an iPad which I do all my work on. I use Brightcall to help me with any queries I have. They always reply promptly and often come the same day. I find them very helpful and reliable.

SE 02 20

We have been using Brightcall for nearly ten years to sort out our computer problems. We have always found them fast, efficient and knowledgeable. When my own computer got rather tired Neil recommended that I try a very inexpensive replacement called Chromebox. This was good advice and I have been very pleased with the result.

TI 02 20

I have just had a new computer installed by Neil Hutton of BrightCall.  He was so patient with me when I asked many questions he was particularly concerned that I had the right amount of security and I trust his advice.  I thought his charges were very fair and competitive 

BH 02 20

I have been using Brightcall's services for over 7 years. Calls are always dealt with by Neil promptly and efficiently. Of particular interest to me is the interfacing of computers with my ham radio equipment, where I have found Neil's expertise invaluable.

MH 02 20

Brightcall provide a complete answer to all computer problems of any nature. When in the need of help, there is very little delay, if any, before they respond. I have found their engineers to have an in depth knowledge and are able to supply valuable information when updated hardware and software become necessary. I would recommend them very highly.

GF 02 20

When Microsoft withdrew support for Windows 7 I needed to upgrade to Windows 10 to ensure continued security. I contacted Brightcall Ltd for assistance and received an immediate response. The Chief Engineer, Mr Neil Hutton visited my residence and was extremely helpful and happily discussed computer systems and offered advice. He convinced me that the way forward was to change to the iPad which is easy to use and is much more secure. He also suggested obtaining a Wireless Printer. I took his advice and purchased an iPad from the Apple Store and a Wireless Printer over the internet. I have been using both products without difficulty so my sincere thanks to Brightcall Ltd

MN 02 20

Brightcall are my go-to company whenever I have any IT issues. Neil at the company is responsive, professional, timely and he gets the job done. Can't ask for more really.

TM 02 20

I have used the services of Brightcall Ltd since starting computing, some 20 years ago. Phone calls are promptly answered or if one leaves a message a reply is always received. The service is first class and problems soon solved. Neil, the chief engineer is always happy to answer questions over the phone and his periodic letters give advice on subjects such as password management, spam and phishing emails.etc. This information is free of charge and he is happy for one to pass it on to friends. My rating out of 10 would be 11.

AS 02 20

Neil from BrightCall is very responsive and will see you through your IT panics and problems. I have used his services for many years and he has always given me sound IT advice and guidance for my freelance business. I can thoroughly recommend him.

HA 02 20

 I have been a client of Brightcall now for several years. During this time I have received excellent service and I would be happy to recommend them to any future clients. As a self taught computer user I know that I only have to pick up the telephone and within a short space of time Mr Hutton will be helping me out. As a company Brightcall are a pleasure to do business with. 

MC 02 20

I have used BrightCall for some years and have been delighted with their expertise and service. Problems are fixed quickly, either in the workshop or, even better, remotely where the engineer takes over the computer (in the latter case, I was 'phoned on a Sunday and my problem was fixed in a short time) as the engineer was aware that the matter was urgent. I highly recommend this firm.

RM 01 20

I have used them many times over the last couple of years and always found them very helpful, straight talking and very reasonably priced. I have dealt mainly with Neil Hutton who is polite & not patronising at all when explaining things that I have no idea about!  I would absolutely recommend this business to friends & family with no hesitation.

EP 12 08

I have been using the services of Brightcall Ltd for some years.  Throughout this time Brightcall have offered a very quick, professional, high quality, effective service on the IT needs of my business.  They are very good at adding extra free quality value to their services, they are totally customer focused and have an excellent policy of integrity, customer care and service.

VG 12 08

I recently called on BrightCall to deal with a computer crash. The little Green Book did not let me down. The professional service and continued follow up is excellent.

PF 12 13
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