BrightCall


BrightCall pride themselves on being the home computer specialists (not a business company that tinkers with home systems). Try calling them and hearing your computer troubles explained in plain English (quite an achievement in this field!). Defending against nasty scammers, iPads and mobiles that won't behave, internet connections that won't connect and data that seems lost forever, these are the sort of issue they solve every day. Their engineers have decades of experience making computer problems just melt away.

Locations: Reading, Maidenhead, Henley, Caversham, Woodley, Earley, Twyford, Charvil, Ruscombe, Hurst, Winnersh, Hare Hatch, Crazies Hill, Remenham, Shiplake, Rotherfield Greys, Sonning, Sonning Common, Peppard Common, Tokers Green, Emmer Green, Waltham St Lawrence, White Waltham, Littlewick Green, Burchett’s Green, Knowl Hill, Warren Row & Wargrave


Services include: Computer Services, Computer Crime, Scams, Computer Security, Computer Help, Support, IT, Setup, Broadband Problems, Networks, Email, Data Recovery, iPads, iPhones, Smartphones, Tablets, PCs, Macs, Chromebooks


* Free first half-hour visit worth £36 when you mention The Little Green Book  *

Year entered The Directory 2010

Latest Reviews and Feedback

A professional, helpful and friendly service. Nothing too much trouble. Thoroughly recommend.                 

PJ 08 20

I was having major difficulties with setting up an email account. They were extremely helpful (and successful!). I'd have no hesitation in recommending their skill and patience.

IH 07 20

A few years ago I was having problems with my old computer and contacted BrightCall. Neil Hutton advised me what equipment would best suit my needs and set me up with an iPad and new printer, taking my old equipment away. I had never used an iPad before and I found Neil to be very helpful and patient in explaining how it worked. Whenever I have had a query, Neil has responded promptly and I would definitely recommend BrightCall for all your computer requirements.

PD 07 20

BrightCall were recommended to me by a client nearly 10 years ago for which I am eternally grateful. Neil is quite simply the best I.T. chap we have worked with since opening our business 20 years ago. He is never phased...always finds an answer and will explain in simple English what he has done or is about to do whether that be on-site or remotely. And he has my complete trust which is perhaps the most important point of all.

IC 07 20

I have used BrightCall on a number of occasions. They have always offered fast and efficient service every time. My computer skills are very limited and I find them so patient and understanding of my needs. Can't praise them enough and am confident in the knowledge that they are always there when I need them. Magical Neil

AW 07 20

The response from BrightCall is always prompt and they have been extremely patient when I am rather slow in carrying out their clear and concise instructions. As an elderly client this is something I really appreciate and would not hesitate to recommend them.

AW 07 20

I first used the services of Neil Hutton and BrightCall when I lived in the Maidenhead area, That was about ten years ago. He was recommended to me and the service met all expectations. I knew I was in safe hands and was very happy to follow all his recommendations. I am retired and live in Cornwall now but I would never go to anyone other than Neil and BrightCall if I have a problem with my computer. When I next have to make any change, I shall follow his advice. Twice, in recent years, I have been concerned about things thrown up by my anti-virus/security software. On both occasions, BrightCall provided the answer. It's the peace of mind that matters.

JS 07 20

Very professional, comprehensive and friendly service is how I would sum up BrightCall. They were always looking for ways to help and find the best solutions for us. Whether that was regarding backing up data, decommissioning computers, or how to best restore a computer to it's former performing best. They were totally transparent throughout the process and kept up informed and up to date throughout. Lastly, they provided continual support and advice regarding the setting up of the computer to get the best out of it and the latest technology - i.e. connecting and utilising the cloud to its full potential. We would have never got there by ourselves!

RI 06 20

Two plus years had elapsed since BrightCall had given my desk top computer one their excellent "MoT's" and this was showing as it had slowed down and some functions had ceased to work correctly. I ordered another MoT but found I could not move it to the front door for Neil to collect. Nothing daunted he said he could fix many problems remotely. That is almost exactly what happened the following afternoon. I say almost as he fixed everything. I am impressed by the thoroughly professional way this company is run.

 

RN 06 20

Neil from BrightCall has been rescuing me patiently for years. Although I have had a computer and now a tablet and i phone for several years, my ability to sort out problems has never improved. I think it’s an age kind of a thing but it’s useful to know he is accessible and ready to sort things out.

GJ 06 20

Just had BrightCall install a new computer. Had to be done over the phone because of current regulations and all done in less than half an hour. As usual excellent service and support and done with great patience.

DB 06 20

Excellent service. Reliable, thorough, very helpful. Also very patient with a very inept customer! Have been using them for about 5 years. Wouldn't use anyone else.

DM 06 20

BrightCall helped set-up my new iPad and deactivate the old one. During the set-up, they helped with my mobile phone and printer set-up. BrightCall are easy to contact, easy to speak to and very very good at what they do. I will definitely use them again and highly recommend them.

PC 06 20

BrightCall have assisted me with updating my computer, advising on specifications, purchasing, installation, transferring of data, and will give me instructions on software use. They are always available for help when major of minor problems occur, and they keep me updated by a Newsletter of the latest issues that constantly seem to happen. Over the years they have setup my laptop i-Phone, i-Pad and recently helped with replacing my laptop with a MacBook Pro. I would certainly recommend their services.

SH 06 20

Over the past few years BrightCall has come to our rescue with various problems with our Apple Mac machine and been so prompt and efficient. We know that a telephone call and a visit will soon help us to sort out anything about which we feel anxious - for non professional users they are a lifeline. Their system of precise charging by time actually spent working also means that we know that we get superb value for money. Periodic newsletters with advice about scams, etc., are also very helpful.

TC 06 20

Many years ago I had a problem with my old computer, it deserved a place in The Antiques Roadshow, so I looked in The Directory and found BrightCall. I gave them a ring and Neil came to my house/office and installed a new modern system at a very reasonable price and further more explained in English, not computer jargon, how to work it. I have recommended them to several of my friends who have been extremely satisfied with their service and attitude. I have myself used them again, usually when I have made a error because of my computer illiteracy, and have always found them to be first class.

PP 06 20

I would always recommend BrightCall who convinced me once again with their up-to-date expertise. With their absolutely reliable, knowledgable and customer orientated service I was guided and supported to make major decisions on new equipment and on transfer of data. Their priority on safety can't be valued high enough at times when online scams are normality. Even as a non-tech I understood every step of the process of change, which despite lockdown was exercised easily over the phone.

GM 05 20

BrightCall have helped us over many years, through the transition from Windows, onto iPad to MacBook. Brilliant service always helpful, prompt service and problems all sorted out. This is in lockdown so it was done remotely, brilliant.

MB 05 20

In these very trying times of lock down, using the online shopping sites more and unscrupulous scammers taking advantage of Coronavirus rampaging through our world, we have to be extra diligent with our dealings on line... as I’ve have come to realise to my cost. BrightCall was my first port of call when I realised I had fallen head first into the scammers trap. Without hesitation or judgement Neil came to my rescues and very patiently talked me through the steps I needed to take to unravel myself from this nasty situation. It wasn’t straight forward, it took time and plenty of patience on Neil’s part, but I’m pleased to announce that with his help, I believe my devices have been thoroughly checked over for spyware and adjustments made to make my life easier in the future. So a big thank you to BrightCall. Hopefully I’ve learnt a valuable lesson during this exercise and won’t be so gullible in the future. Grateful thanks to BrightCall.

MW 05 20

Recently, needing help with a complex issue with a laptop transfer, which another had been unable to sort out, BrightCall was contacted. Neil explained his recommendations clearly, demonstrating integrity in his advice. He was thorough and diligent in carrying out the work - ensuring everything was transferred and set up properly. Very professional service.

VT 05 20

I must say that if BrightCall can satisfy this 95 year old (who retired before computers were far from the norm), then anybody else would be as satisfied as me. One call, and the next thing is a call from Neil saying I will be with you in, say 15 mins (or he may take over my machine remotely) and the problem is quickly fixed.

JF 05 20

BrightCall has been helping us at home with our computers for many years, first of all when we had Windows and now that we have (at BrightCall's recommendation) a Mac Mini. I have always found BrightCall to be responsive, knowledgeable and easy to deal with and would recommend the company without hesitation.

JH 05 20

They are very professional, without being patronising, which I find very refreshing. They came to my aid just when I needed it most and solved my problem. I would recommend them any time and of course will use the again if necessary. 

JP 05 20

I've worked with Neil for over 6 months now and he's sorted so much out for us, it's amazing - as a business we are operating in a more slick manner now. It's great to have the comfort to be able to pick up the phone at any time and get some calm, sound advice or help from Neil on all things technical! Very happy to have him as part of our virtual business team and would recommend him as a very safe pair of hands to any one! Thank you!

LR 05 20

Neil Hutton, BrightCall Ltd has been providing my company with IT services for more than a decade. He has ensured that all my computer hardware and software are functioning properly and has enabled me to upgrade my systems to Apple MacBook Pro and to synchronise my lap top with my I-Pad and I-Phone. This enables seamless communications while I am on overseas business travel. Neil is hugely knowledgeable about computer systems and can rapidly resolve any software queries or issues that I have remotely. Sincere thanks to all the help my company has received from BrightCall over the years.

CS 05 20

I have used this company in supporting me with the computer, associated software and internet issues.  I have used them for a number of years now and find Neil and BrightCall very helpful and knowledgeable, with no request being too much to ask for his support.

AL 04 20

BrightCall has been helping me for some years. They are always helpful and patient and have never let me down.

DW 04 20

BrightCall have proved thoroughly reliable and supportive For someone aged fifteen (1948) when the ball point pen was introduced the web can be confusing and worrying. Their advice is free of jargon and readily available. I am glad to have found them from your directory.

DB 04 20

Highly recommended - they are calm and fix things quickly and efficiently no matter how incompetent we are. We have been working with BrightCall for a number of years now and we have an annual service to ensure everything is working as it should. They never fail us and they deserve every accolade they receive.

MF 04 20

An amazingly safe pair of hands for all your IT needs! Neil is reliable, professional, approachable (not always the case with IT gurus!) and most importantly of all, debugs (pardon the pun) the complex web of nasties that IT can involve! Thank you and see you soon!!

KD 04 20

I've used a few "experts" to assist with laptop / PC issues and non proved very satisfactory. Brightcall proved prompt, pleasant, explanatory and most importantly competent - no-one locally compares in my view. Criticisms? - Neil is a chatterbox - maintain focus on YOUR precise need only.

FB 04 20

BrightCall have looked after my computer for many a year. I value them for their prompt and efficient service whenever required.

LP 04 20

We have used BrightCall's services for around 5 years and would highly recommend them. Neil Hutton is always very quick and responsive and we have found his advice very helpful over the years. I used to try to work things out for myself but I have saved myself many hours of frustration by simply contacting Neil immediately when things go wrong. I believe it is vital to have an ongoing relationship with a company such as BrightCall as things change so quickly with computers these days and having an annual service of your PC should be as vital as servicing your car. Neil can often assist remotely too, which will be more important than ever going forward. And if you have multiple devices there are many useful solutions that Neil can recommend.

SW 04 20

I have used BrightCall now for a number of years and have also recommended them to a number of friends and business owners. I have found Neil the owner to be very prompt in his reply to any issues and also deals with the problem very efficiently. Neil has not only helped me with computer issues but has also helped with internet issues and also i pad and i phone issues. I would highly recommend Neil and his team and will continue to use Neil for any future problems that arise.

NT 04 20

I use only an iPad. This was set up for me by Neil Hutton of BrightCall who has been looking after my use of the internet for more than twenty years. Always on call when needed and gives a quick and efficient service. I am very satisfied with BrightCall.

RF 04 20

I have had the pleasure of receiving amazing Technology advice and service from BrightCall over a number of years. I cannot fault their expertise and superior customer service. I do all my work on an iPad and was expertly guided by Neil when I initially changed my method of operation. My life has become a lot simpler having now streamlined everything I do on my iPad and iPhone. Highly recommended.

LG 04 20

My wife and I are in our seventies and rely increasingly on our computer and phones. Over the seven years we have lived here, we have built up total trust in BrightCall to look after our computers. With BrightCall support, a couple of years ago, we took the big step to move from our ancient computers to Apple phones and computers. BrightCall set it all up for us and helped us understand how it worked! We NEVER worry about things going wrong because our default is to make a call to BrightCall knowing they'll sort us out quickly. They also alert us from time to time re things we need to bear in mind (in words we can understand!). It's not just what they do but the way they do it which has been of such benefit to us; a bit like a computer doctor really!

JM 04 20

As a person with limited computer knowledge, I have been using BrightCall for many years. I have always found them quick to respond, and very knowledgeable. They have even helped guide me on what new kit to buy, and installed it all whilst advising on up to date computer security. Would highly recommend.

LH 04 20

Brightcall are a brilliant computer fixing company and have been of great help to us on a far too regular basis as I am not good with this technology!!!!!

Fabulous service, quick to respond and very efficient. I cannot recommend this company highly enough, they are excellent.

SB 04 20

As a retired private iMac user, BrightCall's very prompt and expert response, even to the most basic problem, has been greatly appreciated.

PS 04 20

I have used BrightCall for a number of years both for desktop and Apple devices. Neil has always responded rapidly to my calls knowing that I am not well versed in iT matters. He quickly finds solutions and nothing seems to phase him. I also find the newsletters helpful to remind us of the various and many scams that are around. In summary an exemplary and professional service at competitive prices.

DW 04 20

Long standing customer of BrightCall (Neil Hutton) who has installed new systems, updates, etc and numerous "I am sorry Neil but I seem to have pressed a wrong button. Could you come and fix it please". And in spite of those irritating errors Neil always willing helps out to put it right. If I am tearing my hair out at some glitch (probably caused by the operator) Neil is very reassuring that it can be fixed. One thing to be aware of is if like me you are an untrained and computer illiterate user, Neil tends to assume a greater knowledge than I do have which means patient explanations - do not be afraid to ask he will go over it again.

MI 04 20

I have been using BrightCall to help me out with my IT issues for a number of years. They are always quick to respond and efficient and professional in dealing with any problems and manage to sort out my issues across a range of devices including my iMac and are always on hand to offer good advice. I run my own business and is good to know I have someone helpful and reliable just a phone call away. No job is too small for The BrightCall team!

AH 04 20

As a private householder long retired, I have been using the services of BrightCall for upwards of seven years to sort out problems with my computer.Their response to my requests for help have always been prompt and the end product entirely satisfactory. Wherever possible they will try to resolve the problem remotely and for minor issues have been known to offer free advice for me to do so.

BS 04 20

BrightCall have been a life line for me. The main activities have been; Firstly following house move, changing from windows to iMac, iPad, iPhone together with the necessary education.and with aid of boosters getting the best wi fi throughout the house. Secondly cleanup following hacking including two factor verification etc. Frankly don’t how how could have managed without their help and where necessary same day response.

PV 04 20

I have used BrightCall for around 15 years now and they are fantastic. As a small business it allows me to work on the stuff I know best and not have to worry about the 'behind the scenes stuff', Neil makes my business run smoothly and efficiently which in turn makes me very happy. I cannot recommend them highly enough.

SO 04 20

If you need jargon free help with any computing problem give BrightCall a ring.                                      

LP 04 20

Always deals with issues promptly and seems to find a solution. We have an iMac, iPhone and iPad. Neil looks after all of these three. I can unhesitatingly recommend BrightCall.

HP 04 20

I have been using the services of BRIGHTCALL for several years and found them most helpful with all my issues with desktop home computer. They are very prompt in response to messages and - considering their high degree of expertise - their charges are very reasonable. I would recommend them without reservations.

PV 04 20

Neil from BrightCall did a very good job, advising me on the most appropriate computer for my needs (a Chromebase ), installed it, and frequently updated and "tidied up" on a routine basis and responded quickly, efficiently and courteously to my many requests as for assistance. As a completely "computer illiterate" OAP I very much appreciated BrightCall's services.

SR 04 20

I have used BrightCall for troubleshooting on my computer for ten years and have always found them very responsive and helpful. If they can't fix a problem on the spot then they will take it away for testing in-house and return within a few days. I have always found them very polite and businesslike and wouldn't hesitate to recommend their service.

DH 04 20

BrightCall have been looking after ALL our IT requirements for about 10 years or so. They have offered invaluable advice when purchasing a new device and have always been there for us when we really needed them. They can fix problems remotely, and will answer questions by telephone, without your device having to be booked in first, and their charges are by no means exorbitant. They exude an efficient, friendly approach and I have total confidence in them.

SF 04 20

I have used Brightcall for over ten years to help with buying equipment and software and fixing inevitable bugs. I now have an all Apple environment, iMac iPads and iPhones. Neil Hutton is professional, highly competent, friendly and very helpful.

RM 04 20

Have only used BrightCall when confronted with problems with my iMac and iPad that I cannot resolve. On such occasions Neil Holland their Chief Engineer has usually attended my home promptly and fixed the problem quickly. He has a very pleasant and very helpful manner always willing to impart his obviously extensive knowledge generally without charge to his loyal customers. His charge rate is reasonable when compared to his considerable depth of knowledge and rapid solution of problems.

HC 04 20

For a person with limited IT knowledge and where developments in IT are rapidly outpacing and existing knowledge the Brightcall Team are there to help, support and keep informed and updated. Their knowledge on key issues is kept up to date and their news letters are very welcome and informative on current issues. Would certainly recommend.

AK 04 20

I have found BrightCall to be very helpful and efficient in solving tech problems especially with Mac and windows. I would have no hesitation in recommending there service to others.

CG 04 20

I would like to share my positive experiences about Brightcall. I run a small family business with my husband and use an iMac. Neil has always been so helpful and efficient when I've run into problems with my system. The response time is quick if not immediate, and the thing I love most is that he can virtually take over my iMac and sort any problems for me without having to come over! Fantastic service.

EP 04 20

Have used Brightcall quite a few times over the last 10 years to solve computer glitches coupled with my own incompetence. The response has always been quick, friendly and am back on line rapidly. Very comforting to know Brightcall are available and ready to respond as necessary.

AK 04 20

I have been using the services of Neil Hutton and Brightcall for over ten years now and have always found them very helpful, reliable and efficient. Neil’s help and advice has been invaluable. I would highly recommend BrightCall.

JH 04 20

I have used Brightcall on a number of occasions over the last few years, and have to report complete satisfaction with their service. Neil is friendly, efficient, and tenacious is investigating and resolving problems, and has always got my system going again, even when hardware components have failed. He has also given sterling advice on security and safe online working. Highly recommended.

RJ 04 20

I have enjoyed the services of Brightcall for several years now. They have always responded quickly and efficiently to my call for service, advice and rescue when things go wrong. I would strongly recommend them.

PH 04 20

I have been a customer of Brighcall for 4 years and have been impressed with their technical knowledge and professionalism. They are particularly strong in the areas of security, system recover and protection and home networks. I use a MacBook Pro which they set up for me along with my home network. Both work brilliantly. They are constantly on-call and seem to be able to resolve most IT issues even with the likes of TVs, iPads, Phones etc.

GH 04 20

I've been using Neil Hutton at Brightcall for at least 10 years and he has always been helpful, courteous and very efficient. He knows his stuff and provides support across a wide range of platforms (Apple, Google, Microsoft) and all aspects of IT safety and security. He was especially helpful when I was scammed by a bogus BT engineer, my Windows PC was infected and my security compromised. This resulted in me moving from a Windows PC to an Apple MacMini and adopting tighter security measures and password management. Neil doesn't force you down a particular route but gives you sound up to date advice and guidance so you make choices that are right for you. His newsletters are always very readable and bring clarity to what can be the confusing jungle of IT. I have recommended him to a number of my friends and they have been very satisfied with his work. Thoroughly recommended.

CE 04 20

BrightCall always provides a fantastic service when I need their help, with their knowledge, advice, solutions and timely response. I recently had problems with infections on my computer, which I couldn't resolve. BrightCall quickly fixed the issues as well as answering all my ad-hoc questions. Always very professional, approachable and reassuring!

PH 04 20

I am an iMac user, and this is the business I call for a reassuring voice, immediate help by phone, online or in person. Any dialogue is in straightforward, non-technical and easy to understand language and problems solved.

PH 04 20

Many thanks to Neil at Brightcall for his invaluable assistance in setting up my iPad and phone. His patience has no bounds. I am not computer ‘savvy’ and his perseverance with me was astonishing! I would certainly recommend Brightcall to anyone needing technical assistance with their equipment; don’t hesitate to call them if you need help.

SS 04 20

I should have anticipated that my 8 year old laptop would eventually crash but when it did I was mid way through some personal work and had only saved documents to the device. A local search put up Brightcall (Neil) who had a look the day I dropped it off. He was able to retrieve all my documents and guide me through every aspect of what to do next including brilliant guidance on password security. Whilst the old laptop was past saving Neil listened to what I needed from a home device and gave me brilliant advice on what might be my best option going forward. All for a very competitive price and well worth every penny. Would definitely recommend. Thank you.

MP 04 20

I was experiencing problems with my mobile - and not being in any way technical, I knew who to call - Brightcall ! Neil had sorted out my IT problems when my antique pc died and was not able to be resuscitated! He showed me how I could survive quite successfully with my IPad and I’ve done so ever since. I even use dictation but also have a keypad - again recommended by Brightcall. He was also instrumental in advising me on passwords to make me safer on line. He also recommended, and sorted out a wireless printer which has been a boon.. Neil was very helpful on the phone talking through my problem which was resolved. He offers good advice and explains things clearly to this technical Luddite! I have no hesitation in recommending Brightcall.

SB 04 20

There are occasions when I experience problems with my computer, I pad, mobile phone, printer and internet connections. Thankfully the word frustration no longer applies as a call to BrightCall quickly solves the problem. They are professional, friendly, reliable and readily offer advice. I have found that they go that extra bit that can so often make the difference in any situation.

FG 04 20

I have used them for all internet advice and problem solving since 2005. They respond quickly, to problem solving requests. They provide timely and good advice to my wife and I for our Two iMacs, two iPads and two iPhones. They have arranged for all six to be interlinked successfully. They provide this service seven days a week, starting at 0800. I could go on for ever; bu I think think that I have said enough.

PE 04 20

I have been fortunate to have the support of Brightcall over several years, I am an Apple i-Mac user and Brightcall have been excellent in ensuring my i-Mac and associated Apple equipment is working in tip top condition. I've had visits to my Home and easy access to Remote support as and when needed. I also get all the latest unbiased advice when considering the purchase of new kit. Brightcall are my trusted advisor I can't recommend them highly enough!

PB 04 20

We have been served by Brightcall for a number of years. We live in a reasonably remote area with variable Wi-Fi and use a Mac PC, I Pads and I Phones. Our engineer Neil is amazingly attentive, responsive and helpful - always ready and willing to visit if required. Thoroughly recommended!

NG 04 20

I run a small business and have been relying on Brightcall to look after my computers for over ten years now. When I have a problem and phone Brightcall, I always get an immediate response, whether this be an emergency, virus related, general maintenance or just advice and guidance. I rely on Brightcall for all my IT support and have always had a first class and reliable service.

JE 04 20

I was having difficulties with my Microsoft computer. I called I Neil Hutton of Bright Call on the recommendation of a friend. On Neil's recommendation I changed my computer from Microsoft to Apple Mac. Neil Hutton helped me greatly with this change. Since the change he has been on call and manages to get to me quickly. He can also help me by getting into my computer from his base and most times now does not need to visit personally. I have great belief that Neil can manage me through any of my problems which is great for my confidence.

BA 04 20

Had a problem setting up Skype on my Mac. E-mailed Brightcall and they rang back almost immediately. Gave advice over the phone. But also e-mailed me the next morning to make sure l was up and running. When I e-mailed no, they rang, took control of my computer and dealt with it very quickly. I could not have had better service - as we have been having for several years now. Always helpful and reliable.

LB 04 20

As an older, non-technical computer user, I have found BrightCall promptly respond to my queries, however small or repetitive. I am treated with sensitivity and not patronised when I am being talked through how to deal with problems. I respect the depth of knowledge the company possess and therefore I highly recommend them.

CW 04 20

Our company has been working with Brightcall and Neil Hutton for our business IT /IS support for around 10 years. Whether it is our regular security and housekeeping requirements, or the occasional urgent interventions, Brightcall have been both responsive and effective. Regardless of the device and/or operating system Brightcall are 'current' and the support delivers solutions - hence the reason we have been happy with them for over 10 years.

ME 03 20

Brightcall are absolutely brilliant, very swift response times, incredibly helpful and have always fixed and maintained our company software and hardware wonderfully whilst being incredibly realistically priced. Would not use anyone else.

SB 03 20

I called on the services of Bright Call after my laptop suddenly stopped working. Their Engineer was incredibly helpful and after establishing that the laptop could not be repaired gave me advice, based on my current computer usage, on the best way forward and the type of device to get to best suit my needs. Neil, their Engineer was really flexible as to when he came to sort out our problems, working round my working hours and was fantastic at answering any questions and queries we had. Overall a super service and I would recommend Bright Call to anyone having computer issues.

NB 03 20

Bright call are amazing, I recently had my email account hacked and Neil was very patient working methodically to change every password that I had (and others I'd forgotten about!) He was able to remove videos from my Twitter account and secure it once more and put two step verification on everything to prevent this happening again. My computer is still away being cleaned, but everything was changed/updated on a separate computer just in case and mine is being cleaned as a precaution. I'm very happy and couldn't recommend highly enough.

FH 03 20

Brightcall have helped me for 7 years now. On their advice I changed to a tablet from mainframe computer and started using a smart phone. I loved the kindle hdx and the moto G which have provided me with all my needs and Brightcall were on hand to iron out any problems. I have just bought the most recent kindle hdx and started using the moto g7 power in 2020 . with help and advice from Brightcall of course.

JS 02 20

While on holiday in South Africa I received the news from Brightcall that my email account had been compromised and that 73 of my contacts had contacted with a scam messages. Brightcall, working with them using my iPhone and without access to my computer, was able to outwit the perpetrator and prevent any damage. Furthermore, Brightcall emailed all of the contacts advising them of what they had done. I cannot praise Brightcall’s service and professionalism highly enough for saving the day, and enabling us to continue enjoy our holiday without the stress we might otherwise have endured.

CB 02 20

Brightcall I have used them on several occasions and have always found them quick to respond and very helpful. Should you have any kind of computer problem just give them a call and help will be on the way.

RK 02 20

When my computer started giving trouble recently I decided to contact Brightcall who are recommended in the Reading edition of the Little Green Book. I am happy to say that they responded promptly and dealt quickly and efficiently to sort out my problems, including in their attentions much good advice especially concerning the vexed question of passwords; particularly appreciated by an elderly and inexperienced computer user like myself.

VS 02 20

I started using Brightcall about three years ago, and have been very pleased not only with their remedies but, importantly, their technical advice. Neil Hutton has been my main contact, and has provided (very patiently!) services either on a remote basis (where that is appropriate) or site visits. Am pleased to recommend Brightcall to others.

MC 02 20

 

I’ve used Brightcall on a number of occasions and have always found them to be very responsive to my request for help with an appointment arranged quickly, that has provided sound technical service and problem resolution.

AM 02 20

I wish to recommend Neil from Brightcall of Charvil Nr Reading. I’ve known him for 10-15 years and is brilliant and fantastic helping me with my I-phone, I-Pad & I-pod touch. He’s helped me with things like synchronising all my photos on my Apple products and music too. He’s good at recommending about changing products too like going from my laptop to my I-pad etc too. He will even help you at weekends etc too.

DH 02 20

Had an ageing laptop with windows 7 and needed to upgrade. Neil at Bright call transferred all my photos/documents and emails via a cloud onto my iPad. No more backing up required. One monitor and keyboard/mouse later and am operating without having to buy another laptop. Gave me loads of info on safety and security, changing passwords etc. Job done. Very happy customer.

JP 02 20

I have an iPad which I do all my work on. I use Brightcall to help me with any queries I have. They always reply promptly and often come the same day. I find them very helpful and reliable.

SE 02 20

We have been using Brightcall for nearly ten years to sort out our computer problems. We have always found them fast, efficient and knowledgeable. When my own computer got rather tired Neil recommended that I try a very inexpensive replacement called Chromebox. This was good advice and I have been very pleased with the result.

TI 02 20

I have just had a new computer installed by Neil Hutton of BrightCall.  He was so patient with me when I asked many questions he was particularly concerned that I had the right amount of security and I trust his advice.  I thought his charges were very fair and competitive 

BH 02 20

I have been using Brightcall's services for over 7 years. Calls are always dealt with by Neil promptly and efficiently. Of particular interest to me is the interfacing of computers with my ham radio equipment, where I have found Neil's expertise invaluable.

MH 02 20

Brightcall provide a complete answer to all computer problems of any nature. When in the need of help, there is very little delay, if any, before they respond. I have found their engineers to have an in depth knowledge and are able to supply valuable information when updated hardware and software become necessary. I would recommend them very highly.

GF 02 20

When Microsoft withdrew support for Windows 7 I needed to upgrade to Windows 10 to ensure continued security. I contacted Brightcall Ltd for assistance and received an immediate response. The Chief Engineer, Mr Neil Hutton visited my residence and was extremely helpful and happily discussed computer systems and offered advice. He convinced me that the way forward was to change to the iPad which is easy to use and is much more secure. He also suggested obtaining a Wireless Printer. I took his advice and purchased an iPad from the Apple Store and a Wireless Printer over the internet. I have been using both products without difficulty so my sincere thanks to Brightcall Ltd

MN 02 20

Brightcall are my go-to company whenever I have any IT issues. Neil at the company is responsive, professional, timely and he gets the job done. Can't ask for more really.

TM 02 20

I have used the services of Brightcall Ltd since starting computing, some 20 years ago. Phone calls are promptly answered or if one leaves a message a reply is always received. The service is first class and problems soon solved. Neil, the chief engineer is always happy to answer questions over the phone and his periodic letters give advice on subjects such as password management, spam and phishing emails.etc. This information is free of charge and he is happy for one to pass it on to friends. My rating out of 10 would be 11.

AS 02 20

Neil from BrightCall is very responsive and will see you through your IT panics and problems. I have used his services for many years and he has always given me sound IT advice and guidance for my freelance business. I can thoroughly recommend him.

HA 02 20

 I have been a client of Brightcall now for several years. During this time I have received excellent service and I would be happy to recommend them to any future clients. As a self taught computer user I know that I only have to pick up the telephone and within a short space of time Mr Hutton will be helping me out. As a company Brightcall are a pleasure to do business with. 

MC 02 20

I have used BrightCall for some years and have been delighted with their expertise and service. Problems are fixed quickly, either in the workshop or, even better, remotely where the engineer takes over the computer (in the latter case, I was 'phoned on a Sunday and my problem was fixed in a short time) as the engineer was aware that the matter was urgent. I highly recommend this firm.

RM 01 20

I recently called on BrightCall to deal with a computer crash. The little Green Book did not let me down. The professional service and continued follow up is excellent.

PF 12 13

I have been using the services of Brightcall Ltd for some years.  Throughout this time Brightcall have offered a very quick, professional, high quality, effective service on the IT needs of my business.  They are very good at adding extra free quality value to their services, they are totally customer focused and have an excellent policy of integrity, customer care and service.

VG 12 08

I have used them many times over the last couple of years and always found them very helpful, straight talking and very reasonably priced. I have dealt mainly with Neil Hutton who is polite & not patronising at all when explaining things that I have no idea about!  I would absolutely recommend this business to friends & family with no hesitation.

EP 12 08
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